Delete Account

Request account deletion

Account Deletion Request

To delete your Claran account, please contact us directly

How to Delete Your Account

1

Send an email to our support team

Include your account email address and clearly state that you want to delete your account

2

We'll verify your identity

For security reasons, we may ask you to confirm your identity before proceeding

3

Account deletion within 30 days

We'll permanently delete your account and all associated data within 30 days

Contact Information

Email Address

info@claran.eu

Response Time

We typically respond within 48 hours

What Will Be Deleted

When you delete your account, the following data will be permanently removed:

  • Your account information (email address, profile data)
  • All generated flashcards and study sets
  • Study progress and performance data
  • Any other data associated with your account

Warning: This action cannot be undone. Make sure you have backed up any important data before requesting account deletion.

Before You Delete

Consider these alternatives that might better suit your needs:

  • Take a break: You can simply stop using the app without deleting your account
  • Clear data: We can help you clear your study data while keeping your account
  • Privacy concerns: Review our Privacy Policy to understand how we protect your data
  • Technical issues: Contact us if you're experiencing problems with the app

If you're unsure about deleting your account, feel free to contact us first to discuss your concerns.