Terms of Service

Last updated: June 2025

Agreement to Terms

These Terms of Service (“Terms”) govern your use of Claran (“we,” “our,” or “us”), our mobile application, website, and related services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Description of Service

Claran is an AI-powered learning platform that transforms your study documents (PDFs, notes, etc.) into ready-to-use flashcards. Our Service includes:

  • AI-powered flashcard generation from uploaded documents
  • Study set creation and organization
  • Progress tracking and performance analytics
  • Mobile and web access to your study materials
  • Premium subscription features for enhanced functionality

User Accounts

To access certain features of our Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

You must be at least 13 years old to create an account. Users under 18 should have parental consent before using our Service.

Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, or defamatory
  • Upload copyrighted material without proper authorization
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated systems to access our Service without permission
  • Interfere with or disrupt our Service or servers
  • Reverse engineer, decompile, or disassemble our software
  • Use our Service for commercial purposes without authorization
  • Upload malicious software or engage in any harmful activities

Content and Intellectual Property

Your Content

You retain ownership of any content you upload to our Service. By uploading content, you grant us a limited, non-exclusive license to:

  • Process your documents using AI to generate flashcards
  • Store and display the generated flashcards in your account
  • Provide technical support and service improvements

Important: We do not store your original documents. Only the AI-generated flashcards are retained in our database.

Our Intellectual Property

The Service, including its design, functionality, and all related intellectual property, is owned by Claran and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our software or content
  • Use our trademarks or logos without permission
  • Create derivative works based on our Service
  • Remove or alter any proprietary notices

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

  • We collect only necessary information to provide our Service
  • Your uploaded documents are processed but not stored
  • Generated flashcards are stored securely in our database
  • We use third-party services (Google Firebase, Gemini AI) as described in our Privacy Policy
  • You can request deletion of your account and data at any time

Subscriptions and Payments

Premium Features

We offer premium subscription features that provide enhanced functionality. Subscription details include:

  • Subscription fees are charged through Apple App Store or Google Play Store
  • Subscriptions automatically renew unless cancelled
  • You can manage your subscription through your device's app store settings
  • Refunds are subject to the policies of Apple and Google

Free Trial

We may offer free trials for premium features. Trial terms will be clearly disclosed at the time of signup. You can cancel during the trial period to avoid charges.

Service Availability

We strive to provide reliable service, but we cannot guarantee uninterrupted access. Our Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service disruptions
  • Force majeure events beyond our control

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice.

User Responsibilities

As a user of our Service, you are responsible for:

  • Ensuring you have the right to upload any content you submit
  • Respecting intellectual property rights of others
  • Using the Service in compliance with applicable laws
  • Maintaining the security of your account
  • Reporting any security vulnerabilities or inappropriate content
  • Backing up important data (we recommend keeping copies of important documents)

Termination

Termination by You

You may terminate your account at any time by contacting us at info@claran.eu. Upon termination:

  • Your account will be deactivated
  • Your data will be deleted within 30 days
  • You will lose access to all premium features
  • No refunds will be provided for unused subscription time

Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in harmful activities. We will provide reasonable notice when possible, except in cases of serious violations.

Disclaimers

Our Service is provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, express or implied, including:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding the accuracy or completeness of generated content
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding third-party services or content

We do not guarantee that our AI-generated flashcards will be accurate, complete, or suitable for your specific educational needs. You should verify important information independently.

Limitation of Liability

To the maximum extent permitted by law, Claran shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Damages resulting from use or inability to use the Service
  • Damages resulting from unauthorized access to your account
  • Damages resulting from third-party services or content

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Claran, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or transmit through the Service

Governing Law and Disputes

These Terms (excluding the Apple App Store Licensed Application End User License Agreement section above) are governed by the laws of Estonia, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Individual claims only (no class actions)

You waive any right to participate in class action lawsuits or class-wide arbitration against us.

Note: If you download our app from the Apple App Store, the Apple App Store Licensed Application End User License Agreement section above contains separate governing law provisions that may apply to your use of the mobile application.

Changes to Terms

We may update these Terms from time to time to reflect changes in our Service or legal requirements. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Displaying notices in our mobile application

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. We will replace invalid provisions with valid ones that achieve the same purpose.

Apple App Store Licensed Application End User License Agreement

Apps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to your prior acceptance of either this Licensed Application End User License Agreement (“Standard EULA”), or a custom end user license agreement between you and the Application Provider (“Custom EULA”), if one is provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the “Licensed Application.” The Application Provider or Apple as applicable (“Licensor”) reserves all rights in and to the Licensed Application not expressly granted to you under this Standard EULA.

Acknowledgement

You acknowledge that this EULA is concluded between you and Claran only, and not with Apple, and that Claran, not Apple, is solely responsible for the Licensed Application and the content thereof. This EULA does not provide for usage rules for Licensed Applications that are in conflict with the Apple Media Services Terms and Conditions as of the Effective Date.

a. Scope of License

Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).

b. Consent to Use of Data

You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.

c. Termination

This Standard EULA is effective until terminated by you or Licensor. Your rights under this Standard EULA will terminate automatically if you fail to comply with any of its terms.

d. Maintenance and Support

Claran is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this EULA, or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

e. External Services

The Licensed Application may enable access to Licensor's and/or third-party services and websites (collectively and individually, “External Services”). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed Application or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you.

f. Warranty

Claran is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Claran's sole responsibility.

g. NO WARRANTY

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

h. Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

i. Product Claims

You acknowledge that Claran, not Apple, is responsible for addressing any claims of yours or any third party relating to the Licensed Application or your possession and/or use of that Licensed Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. This EULA may not limit Claran's liability to you beyond what is permitted by applicable law.

j. Intellectual Property Rights

You acknowledge that, in the event of any third party claim that the Licensed Application or your possession and use of that Licensed Application infringes that third party's intellectual property rights, Claran, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

k. Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

l. Developer Name and Address

For questions, complaints or claims with respect to the Licensed Application, please contact:

Developer: Claran

Email: info@claran.eu

Website: https://claran.eu

m. Third Party Terms of Agreement

You must comply with applicable third party terms of agreement when using this Application. For example, if this Application includes VoIP functionality, you must not be in violation of your wireless data service agreement when using the Application.

n. Third Party Beneficiary

You acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary thereof.

o. Export Restrictions

You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

p. Government End Users

The Licensed Application and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.

q. Governing Law and Jurisdiction

Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:

If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@claran.eu

Website: https://claran.eu

Response Time: We typically respond to inquiries within 48 hours.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Claran regarding the use of our Service. They supersede all prior agreements and understandings, whether written or oral.