Privacy Policy

Introduction

Welcome to Claran (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights and how the law protects you.

Information We Collect

Personal Information

We collect information that you provide directly to us, such as when you create an account, use our Service, or contact us for support. This may include:

• Account Information: Email address when you create an account
• Profile Information: Any additional information you choose to provide in your profile
• Communication Data: Information you provide when you contact us for support or feedback

Study Data

To provide our core functionality, we collect and process the following study-related data:

• Generated Flashcards: AI-generated flashcards created from your uploaded documents are stored in our Firebase database
• Study Progress: Your study sessions, progress tracking, and performance data
• Study Sets: Collections of flashcards you create and organize

Document Processing

When you upload documents (PDFs, notes, etc.) to generate flashcards:

• Documents are NOT stored: We do not retain the original documents you upload
• AI Processing: Documents are processed by Google's Gemini AI to generate flashcards
• Generated Content Only: Only the resulting flashcards are stored in our database

Technical Information

We automatically collect certain technical information when you use our Service:

• Device Information: Device type, operating system, and app version
• Usage Data: How you interact with our Service, features used, and time spent
• Log Data: Server logs, IP address, and browser information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate flashcards from your uploaded documents using AI
• Store and organize your study materials and progress
• Process payments for premium subscriptions through App Store and Google Play
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage and trends to improve our Service
• Detect, prevent, and address technical issues and security vulnerabilities

Third-Party Services

We use the following third-party services to provide our Service:

Google Gemini AI

We use Google's Gemini AI to process your uploaded documents and generate flashcards. Your documents are sent to Google's servers for processing but are not stored by Google or us. Only the generated flashcards are retained in our database.

Firebase (Google)

We use Google Firebase for data storage, authentication, and backend services. Your account information and generated flashcards are stored securely in Firebase's cloud infrastructure.

App Store and Google Play

We process payments exclusively through Apple App Store and Google Play Store in-app purchases. We do not store your payment information, which is handled by these platforms according to their respective privacy policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure cloud infrastructure through Firebase
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained until you delete your account
• Generated Flashcards: Retained until you delete your account or specific study sets
• Usage Data: Retained for up to 2 years for analytics and service improvement
• Support Communications: Retained for up to 3 years for customer service purposes

When you delete your account, we will delete your personal information and generated flashcards from our systems within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information and account
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@claran.eu. We will respond to your request within 30 days.

Note: We do not currently offer data export functionality for flashcards. Your flashcards can only be accessed through our Service.

Children's Privacy

Our Service is designed for educational purposes and may be used by individuals of all ages, including students under 18. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users under 18, we recommend that parents or guardians review this privacy policy and discuss it with their children to ensure they understand how their information may be used.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We use Google's services (Firebase and Gemini AI) which may involve transfers to the United States and other countries where Google operates.

We ensure that such transfers are subject to appropriate safeguards and that your personal information is protected in accordance with this privacy policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Contract Performance: To provide our Service and fulfill our obligations to you
• Legitimate Interests: To improve our Service, ensure security, and prevent fraud
• Consent: Where you have given us explicit consent to process your data
• Legal Obligation: To comply with applicable laws and regulations

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights